Privacy Policy

Protecting your privacy is a priority for us. This Privacy Policy explains how Journey Auto Group (“Journey Auto Group,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you interact with our online services, including our websites, applications, contact forms, email communications, and any other services that link to this Privacy Policy (collectively, the “Web Sites” or “Sites”).

By accessing or using our Web Sites, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Sites.

We may update this Privacy Policy from time to time to reflect changes in our practices, regulatory requirements, or technologies. The date of the latest revisions will be shown at the top of this page.

Who We Are

Journey Auto Group operates various Web Sites, including JourneyApproval.com, which advertise, promote, and provide automotive-related services to the public. This Privacy Policy applies to all of our Web Sites and governs how we collect, use, and disclose your personal information across these properties.

What Is Personal Information?

“Personal information” means information about an identifiable individual, as defined under applicable Canadian privacy laws. Examples include your name, contact details, IP address, and information you provide through application forms.

Information that is de-identified or aggregated to the point that it cannot reasonably identify an individual is not considered personal information.

The classification of information collected through cookies may vary depending on applicable laws. For further information on cookies, please refer to our Cookie Policy below.

What Personal Information Do We Collect?

We collect personal information directly from you when you interact with our Web Sites or communicate with us. Examples of information we may collect include:

Identification & Contact Information

• Name

• Address

• Email

• Phone number

Application Information

When you submit a credit application or inquiry form, we may collect information necessary to help connect you with local dealerships, including:

• Contact information

• Approximate or stated credit score

• Income and employment information

• Housing status and monthly payments

• Date of birth

• Financial information relevant to your application

Note: If required for credit verification, Canadian dealerships may obtain your Social Insurance Number (SIN) directly from you—not through JourneyApproval.

Communication Information

• Details provided via email, phone contact, social media interactions, or form submissions.

Social Media Information

If you engage with us through social media, we may receive profile or contact information you make publicly available.

Information from Dealerships or Partners

Dealerships or third parties may share application-related information with us to assist in processing your inquiry.

Automatically Collected Information

When you visit our Web Sites, we may automatically collect:

• IP address

• Device identifiers

• Browser type

• Pages visited

• Interaction with emails or ads

• Cookie and analytics data

How We Use Personal Information

We use the personal information described above for the following purposes:

• Responding to inquiries submitted through our Web Sites or contact forms

• Processing your application and connecting you with local dealerships that may assist you

• Improving and customizing our Sites and services

• Managing and administering our Web Sites

• Verifying information submitted through forms

• Communicating with you regarding updates, service information, or inquiries

• Providing advertising and marketing communications (with opt-out options)

• Enhancing security, preventing fraud, and complying with legal obligations

When you submit a credit-related inquiry or application, we may use your information to:

• Forward your application to participating Canadian dealerships

• Allow dealerships to assess your eligibility for financing options

• Assist in determining suitable vehicles and financing programs

• Contact you regarding your inquiry through phone, email, text, or other communication methods

We may also create non-identifiable economic profiles to help streamline our services.

Marketing Communications

JourneyApproval may send you promotional or marketing communications. You may unsubscribe at any time by:

• Clicking the unsubscribe link in any marketing email

• Contacting us at: journeyapproval@gmail.com

How We Safeguard Personal Information

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against loss, unauthorized access, misuse, or disclosure. These safeguards include internal privacy procedures, information security protocols, and incident-response guidelines.

However, no system can guarantee absolute security. If you believe your information has been compromised, contact us immediately at journeyapproval@gmail.com.

When We Share Personal Information

We may share your personal information with:

Canadian Car Dealerships

To help process your inquiry or connect you with financing options.

Service Providers

Including:

• Website hosting

• Data analytics

• Marketing and advertising support

• Customer communication services

• IT service providers

These providers may access personal information solely to perform services on our behalf, and we require them to comply with applicable privacy laws.

Legal Requirements

We may disclose information if required to comply with applicable Canadian laws, investigations, or valid legal processes.

Business Transactions

If Journey Auto Group undergoes a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.

External Websites

Our Sites may link to third-party websites. We are not responsible for their privacy practices. Their policies apply once you leave our Sites.

We do not sell personal information.

Where Personal Information May Be Stored

Your personal information may be stored or processed in Canada or the United States by our service providers. Privacy laws in these jurisdictions may differ from those in your province or territory.

By submitting information to us, you consent to this cross-border storage.

How Long We Retain Personal Information

We retain personal information only as long as necessary to:

• Provide services

• Meet legal obligations

• Resolve disputes

• Enforce agreements

• For reasonable business purposes

You may request deletion of your personal information by contacting us at journeyapproval@gmail.com.

Your Rights Regarding Personal Information (Canada)

Under Canadian privacy law (PIPEDA), you may have the right to:

• Confirm whether we hold personal information about you

• Access your personal information

• Request corrections to inaccurate or incomplete information

• Withdraw consent (subject to legal or contractual limitations)

We do not discriminate against individuals who exercise their rights.

To submit a request, contact: journeyapproval@gmail.com.
We may require identity verification for security purposes.

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device to enhance your browsing experience. This includes technologies such as pixels, tags, and identifiers.

Why We Use Cookies

We use cookies to:

• Improve website functionality

• Personalize your experience

• Support analytics and traffic insights

• Deliver relevant advertisements

• Understand how users access our Sites

Types of Cookies We Use

• Strictly Necessary Cookies – essential for site functionality

• Performance Cookies – analytics (e.g., Google Analytics)

• Functionality Cookies – enhance features

• Advertising/Personalization Cookies – help deliver relevant ads

Managing Cookies

You can adjust your browser settings to block or delete cookies. Blocking cookies may impact site performance or functionality.

To learn more about cookies, visit:
https://www.allaboutcookies.org

How to Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact:

📧 journeyapproval@gmail.com

We will respond as promptly as possible.